We are incredibly happy with the service provided by Moore Financial. The difference between them and other brokers we've worked with is like night and day. With our previous broker, we felt like just a number—there was no proper attention, poor response times, and no real support for our employees.
With Moore Financial, it’s a completely different experience. Tracy is just lovely to deal with—so helpful and efficient. Even though we've never met in person, her emails are always friendly and warm, and she goes above and beyond to answer questions and help with applications.
Scott and his team truly stand out with their hands-on approach. For example, some of our older employees struggle with digital platforms, but Scott personally steps in to handle issues directly with pharmacies or clarify coverage details. That level of care and attention is phenomenal and makes a huge difference for our team.
Their response time is unmatched, and there’s never a lull in communication. Whether it’s answering questions, handling changes, or proactively stepping in when someone is unavailable, they always ensure we feel supported. If you're looking for a benefits provider that treats you and your employees like valued individuals, Moore Financial is the way to go!
